Terms of Service

Effective Date: 05/03/2026 These Terms of Service ("Terms") govern your use of CitedEvidence (citedevidence.com and its apps and integrations), operated by Videmak, Inc. ("we", "us"). By creating an account or using CitedEvidence, you agree to these Terms and to our Privacy Policy. 1. The service CitedEvidence helps you find, read, organise and write about scholarly research. It includes: CitedEvidence Scholar search and citation tools; a Library for your papers and documents; Deep Research reports and manuscript reviews; writing and analysis tools; integrations such as ChatGPT, Claude and Codex. We may add, change or remove features over time. 2. Accounts You must provide accurate information, keep your password secure, and are responsible for activity on your account. You must be at least 13 years old, and you need a parent's or guardian's permission if you are under the age of majority where you live. Tell us promptly at [email protected] if you suspect unauthorised use. 3. Connected apps You can let apps such as ChatGPT, Claude or Codex use your CitedEvidence account. You choose what access to approve, and you can disconnect them at any time in Profile → Connected apps. Actions those apps take with your approval count as your use of CitedEvidence, including starting research or reviews that use credits. Those apps are run by their providers under their own terms. 4. Plans, credits and payments Some features require a paid plan or use credits. Plans, prices and credit costs are shown on the Pricing page and may change; we'll give notice before changes affect an active subscription. Payments are processed by Stripe. Subscriptions renew automatically until cancelled. You can cancel at any time. "Cancel at period end" keeps access until the end of the paid period. Credits have no cash value, can't be transferred, and are used at the rates shown in the service. Refund requests are reviewed individually by our support team. Contact support to ask about a refund. This doesn't limit any rights you have under consumer law. 5. Your content You keep ownership of the documents, text and other content you upload or submit. You give us permission to store, process and transmit it only as needed to provide the service to you, including sending it to the service providers listed in our Privacy Policy. You confirm you have the right to upload what you upload, including copyrighted papers. 6. AI-generated output Reports, reviews, summaries, citations and other output are produced with the help of AI. They can contain errors or omissions. CitedEvidence is a research aid, not professional, medical, legal or financial advice. Check important facts and sources before you rely on them, submit work, or make decisions. You are responsible for how you use output, including following your institution's academic-integrity rules. 7. Acceptable use You must not: break the law, or infringe others' rights or privacy; upload malware, or attempt to access accounts, systems or data that aren't yours; scrape, overload or reverse-engineer the service, or resell it without our permission; use the service to create spam, fraud, harassment, or content that exploits minors; misrepresent AI-generated work in ways your institution or publisher prohibits. We may suspend or close accounts that break these Terms. 8. Intellectual property The service, its software, design and branding belong to Videmak, Inc. and its licensors. Paper metadata and abstracts come from scholarly sources and remain subject to their owners' rights. Copies of papers you obtain through links remain subject to the publishers' terms. 9. Third-party services CitedEvidence links to and relies on third-party services, such as publishers, scholarly databases, AI model providers and payment processors. We aren't responsible for their content or practices. 10. Termination You can stop using CitedEvidence and ask us to delete your account at any time. We may suspend or end access for breach of these Terms, non-payment, or to protect users or the service. Sections that by their nature should survive termination will survive. 11. Disclaimers and limitation of liability The service is provided "as is" and "as available". To the extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement, and we don't promise the service will be uninterrupted or error-free. To the extent the law allows, we aren't liable for indirect, incidental, special or consequential damages, or for lost data or profits. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. 12. Changes to these Terms We may update these Terms. We'll change the effective date above and, for significant changes, notify you by email or in the app. Continuing to use the service after changes take effect means you accept them. 13. Governing law These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Disputes will be resolved in the courts located there, unless the law where you live requires otherwise. 14. Contact Videmak, Inc. (CitedEvidence) Email: [email protected] Phone: +256702270442 Address: 1111B S Governors Ave STE 26609, Dover, DE 19904, USA