Indicadores de desempenho como facilitadores das implementações de melhorias

TL;DRAbstract

The organizations find out in turbulent fast environments and radical changes, therefore the great importance to the question of the implementation of the strategical actions in the companies has been given.Justifying a more careful analysis, to understand as the companies they can search successful strategies of action and improvement of processes and the organizacional performance, lining up them and integrating them with the objectives and goals.However, for an effective management of improvements, the organization must have a system for evaluation and measurement of its performance.Of this form, this work is structuralized, initially, with a theoretical quarrel on the subjects: strategy, management of improvements of processes and measurement of the organizacional performance.With the theoretical basement, it is carried through a proposal of a model for the management of strategical improvements, that is detailed in processes and activities, and is presented an example of practical

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