This is how we fight: Developing a measure of perceived and ideal conflict cultures

TL;DRAbstract

The purpose of this project was to address a specific slice of organizational culture in order to better understand how the process of conflict at the organizational level influences individual members. Conflict cultures address an organization's norms, expectations, and shared understandings about how conflict should be initiated, managed, resolved, and interpreted. A survey instrument was developed to measure perceptions of conflict cultures as well as individuals' ideals for conflict cultures. The Conflict Cultures Survey was sent to all tenured and tenure-track faculty member at a large Midwestern university. Results supported a two-factor model of conflict cultures such that conflict cultures vary according to two dimensions: agreeableness and activeness. Intradepartmental agreement and intraclass correlations suggest that there do exist cohesive conflict cultures in some departments. Perceived conflict cultures predicted individual outcomes such that collaborative conflict cultur

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