Medlares egenskaper : Hur påverkas förhandlingsparterna av medlarens envishet och tålamod?

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Abstract Title: The Mediator’s Qualities - How are the negotiating parties effected by the mediator's persistence and patience? Level: Final assignment for Bachelor Degree Author: Johanna Strandberg and Emma Hjalmarsson Supervisor: Jens Eklinder Frick and Jonas Molin Date: May 2015 Aim: Our aim is to create a greater understanding of the negotiating parties' experience of the mediator's persistence and patience. Method: We have chosen a deductive approach that we have based our empirical data on already existing research. Theoretical material has been gathered through literature, theses and scientific articles. With the background to our aim, we have chosen to use a qualitative approach where we have interviewed ten people who have been in contact with a real estate agent the last 24 months. The empirical data was then analysed and discussed in our analysis and conclusion. Result & Conclusions: We have found that the mediator's persistence and patience affect negotiating partners i

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