Bridging the Gap between Development and Use : Support of Tailorability in Software Evolution

TL;DRAbstract

The intention of tailorable systems is to make it possible for end users to evolve an application to better fit altered requirements and tasks, and to make the system more endurable. This thesis discusses tailorable systems in the context of a rapidly changing business environment. The objective was to determine what is necessary for a tailorable business system to continuously adapt to expanding requirements and thereby live up to the intention of the system. The thesis includes five different studies, of which one is a literature study. The other four studies were conducted in three projects; one technical project exploring the possibility to use Metaobject Protocol in tailorable systems, one project in an explorative environment concerned with physical interfaces and one project, that also embraced user participation and user evaluation, regarded the possibility for end users to manage system infrastructure. The projects began with field studies (including participant observations a

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