Investigation on improvement potential within IMLOG’s Lead Logistics Provider concept

TL;DRAbstract

As a response to the current negative developments in the chemical business, IMLOG developed its Lead Logistics Provider concept for PRODA. This concept takes care of all road and intermodal (containerized) transports of liquid bulk chemicals of PRODA throughout Europe. Most of the transports are performed by IMLOG, but for specific transports IMLOG is supported by LLP transport partners. After almost two years operating the concept issues have arisen, which indicates that there is room for improvement within IMLOG’s LLP concept. Eye-catching issues involve lost of market feeling by PRODA, poor concept success measurement and operational inefficiencies. These issues formed the motive for a project to first identify IMLOG’s LLP concept related issues, followed by the determination of the improvement opportunities resulting from these issues. Finally the carefully selected improvement opportunity is elaborated by means of a functional design. Therefore the following design objective is a

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