Comment. Preserving and enhancing standards of care in the NHS

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Comment. Preserving and enhancing standards of care in the NHS

Edward Alan Glasper-2004-03-25-ePrints Soton (University of Southampton)

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TL;DRAbstract

The report of the Bristol Royal Infirmary Inquiry revealed that the UK health service was badly in need of reform (Department of Health (DoH), 2001). It stressed that the patient’s perspective ‘must be included in the policies, planning and delivery of services at every level’. This inquiry was one of the initiators of the Government’s determination to introduce clinical governance through which all elements of the NHS are now mandated to be accountable for the continuous monitoring and improvement of their services.

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The report of the Bristol Royal Infirmary Inquiry revealed that the UK health service was badly in need of reform (Department of Health (DoH), 2001). It stressed that the patient’s perspective ‘must be included in the policies, planning and delivery of services at every level’. This inquiry was one of the initiators of the Government’s determination to introduce clinical governance through which all elements of the NHS are now mandated to be accountable for the continuous monitoring and improvement of their services.

Keywords

Clinical governanceGovernment (linguistics)Public administrationCorporate governanceHealth servicesBusinessService delivery frameworkPerspective (graphical)

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