Supporting Information Brokers with an Organisational Memory

TL;DRAbstract

. Information Brokers perform knowledge-intensive tasks that require support in form of an Organisational Memory (OM). In this paper we define the information broking process and analyse involved roles and their corresponding tasks. We present an architecture for information broking environments with OM and describe bizzyB, a broking application in use at the Milan Chamber of Commerce that instantiates this architecture. 1. Introduction The role of electronic markets and market intermediaries is emerging (cf. [2]) and changing rapidly. Workloads increase as information as a tradable good is becoming more important and selling the right information selected from an increasing amount of (online) information sources is a complex task. Rapidly changing information sources available over networks raise the need for new techniques to support brokers in their daily work. These techniques have to (1) unburden qualified brokers from routine tasks to save their time for intellectually challeng..

Chat with Paper

AI Agents for this Paper