Managing Step Changes in Information System Support: Lessons from an Industrial Study

doi:https://doi.org/10.1007/978-1-4419-9790-6_39

Book Chapter10.1007/978-1-4419-9790-6_39

Managing Step Changes in Information System Support: Lessons from an Industrial Study

Helena McCabe,David Bustard,Kevin Curran,Niall Byrne-2011-01-01

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Keywords

Process managementInformation systemComputer sciencePoint (geometry)Soft systems methodologyService (business)Knowledge managementOrganisational change

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