IMPROVING PERSONNEL PERFORMANCE TO GIVE BETTER VALUE FOR MONEY. NEW ZEALAND ROADING SYMPOSIUM 1987. VOLUME 3

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This paper compares the influence that various personnel levels can have on the performance of a road maintenance organisation. It identifies junior supervisors as the people in the best position to improve performance; it recommends a re-definition of the roles of visiting and working supervisors and training for them. The evidence given shows that these measures could improve performance by up to 50%. Also they are needed to meet the employers' obligations under the Construction Act. The paper looks at a structured approach for providing improvement within an organisation, and describes how this is being instituted in a government department. For the covering abstract of the symposium see IRRD 810782. (Author/TRRL)

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