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Technology, Process Redesign, and the Evolving Role of Technical Services

Karen S Calhoun,Scott Wicks-2004-06-27-eCommons (Cornell University)

TL;DRAbstract

Discusses the reorganization of technical services and development of tools (including CUL's Integrated Tool for Selection and Ordering (ITSO CUL) acquisitions tool) at Cornell University Library to create efficiencies for providing library users with faster access to materials.

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Discusses the reorganization of technical services and development of tools (including CUL's Integrated Tool for Selection and Ordering (ITSO CUL) acquisitions tool) at Cornell University Library to create efficiencies for providing library users with faster access to materials.

Keywords

Process (computing)BusinessProcess managementComputer scienceRisk analysis (engineering)

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