Customer Engagement
2011 · Journal of Service Research · 3,317 citations
https://doi.org/10.1177/1094670511411703
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218
Papers
20.5K
Citations
53
h-index
111
i10-index
Roderick J. Brodie is an academic researcher from University of Auckland. The author has contributed to research in topics: Customer Service Quality and Loyalty & Consumer Behavior in Brand Consumption and Identification & Digital Marketing and Social Media. The author has an h-index of 53, co-authored 186 publications.
ORCID: 0000-0003-3064-4475https://doi.org/10.1177/1094670511411703
https://doi.org/10.1016/j.jbusres.2011.07.029
https://doi.org/10.1016/j.jbusres.2016.02.034
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