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111

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10.8K

Citations

35

h-index

51

i10-index

Kaj Storbacka is an academic researcher from Hanken School of Economics. The author has contributed to research in topics: Service and Product Innovation & Innovation and Knowledge Management & Customer Service Quality and Loyalty. The author has an h-index of 35, co-authored 95 publications.

ORCID: 0000-0002-1360-4167

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