Research Topic
AI in Service Interactions
This cluster of papers explores the impact of artificial intelligence, service robots, and chatbots on the service industry, focusing on customer experience, hospitality, marketing, voice assistants, human-robot interaction, and technology adoption.
Works
54,712
Citations
393,262
Domain
Physical Sciences
Field
Computer Science
Subfield
Artificial Intelligence
OpenAlex ID
T12128
Taxonomy Context
Physical Sciences / Computer Science / Artificial Intelligence
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