Étude ergonomique pour la consultation sur écran de petite taille de la documentation de maintenance aéronautique

TL;DRAbstract

Literature review shows that maintenance operators do not use the aircraft maintenance documentation (AMD) systematically despite the legal obligation. The aim of this study is to contribute to the identification of users’ difficulty about the use of the AMD and the designing of maintenance documentation well-adapted to mobile devices (PDA), to users and to aircraft maintenance context. Hypothesis consists on verifying the effect of the small screen use on users’ performances. According to the usability test results, the small screen use has no negative effect on the users’ (experts and novices) performances. Field studies in maintenance centers and on aircraft show that small screen use is suitable to novices and experts for small screen documentation consultation and also for standard screen documentation when consultation is limited. Some users, particularly experts, are hesitant about using small screen for information consultation. However, they are not against the use of such for

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