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Re-Defining Public Service In An Era of Networked Governance: An Examination of the Influence of Public Service Motivation On Contractors In Homeland Security

Alexa Haddock Bigwarfe-2010-01-01-Scholar Commons (University of South Carolina)
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Over the last several decades, the notion of public service motivation (PSM) has been established through a wealth of scholarly work as a key commonality amongst those who choose to serve the public sector, with a broad consensus that public servants have a special calling (Boyne 2002; Houston 2000; Perry 1996; Perry and Wise 1990; Staat 1988). However, the shift to a system of "governance" -- the expansion of government functions into many third party providers--is changing the way the public sector "looks" and how services are provided. Because of the tremendous involvement of the private and non-profit sector (even with respect to those inherently governmental functions), the motivations of contracted and third party employees, especially in terms of whether or not they believe they are serving a higher public good, become an important aspect of consideration. This study examines levels of public service motivation specifically in contractors and federal grant employees who work wit

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Over the last several decades, the notion of public service motivation (PSM) has been established through a wealth of scholarly work as a key commonality amongst those who choose to serve the public sector, with a broad consensus that public servants have a special calling (Boyne 2002; Houston 2000; Perry 1996; Perry and Wise 1990; Staat 1988). However, the shift to a system of "governance" -- the expansion of government functions into many third party providers--is changing the way the public sector "looks" and how services are provided. Because of the tremendous involvement of the private and non-profit sector (even with respect to those inherently governmental functions), the motivations of contracted and third party employees, especially in terms of whether or not they believe they are serving a higher public good, become an important aspect of consideration. This study examines levels of public service motivation specifically in contractors and federal grant employees who work wit

Keywords

Homeland securityCorporate governancePublic serviceComputer securityService (business)BusinessPublic securityPublic relations

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