Assessing command and control system vulnerabilities in underdeveloped, degraded and denied operational environments

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Abstract : Command and Control (C2) is a complex sociotechnical system. Humans, being part of the C2 system, make sense of the situation to support decision making. Communication technology distributes information and orders within a social (organizational). In underdeveloped, degraded, or denied operational environments, some technical support systems may fail or may not be available to a commander to successfully conduct operations. The effect of the degraded or denied technical capabilities on work may not always be clearly understood within the setting of a complex sociotechnical system. Humans may have the ability to develop work-around strategies to accomplish a task in the absence of some technical supports. Cognitive Work Analysis (CWA), and specifically Work Domain Analysis (WDA) with Abstraction-Decomposition Space (ADS), provides a framework to analyze the effect of loss of technical (physical) means on the success of the total mission. These constructs can be used in System

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