The trusted mediator: developing an ethical framework for the professionalisation of commercial mediation.

TL;DRAbstract

This paper is written from the Standpoint of a participant observer and forms an exploratory case study examining the ethical dimension of commercial mediation in the context of its professionalisation. It brings together a series of papers written between April 2001 and June 2002. They are presented here in a revised form and different order as chapters oscillating between the changing context of commercial mediation and a discussion of particular sociological and ethical concepts.
\nThe paper attempts to identify the theoretical territory of the study of professions and professionalisation and the ethical perspectives and moral categories which describe the territory. It addresses the problems encountered in attempts to develop an abstract theory of professions which has generally been polarised between attribute and processual approaches. Issues which emerge include conflicts of professional roles arising from different understandings of what a profession is for, the duty of a p

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