Across borders: What role does culture play?

TL;DRAbstract

With China's growing importance for global companies, being present within the country has become a bigger priority for many multinational companies.But how do the culture differences within global companies with established units in China affect their ability to learn, improve and achieve high operational performance?Additionally, is there something about the Chinese way of working that can be of value for the company as a whole in the form of increased operational performance, learning or improvement?The subjects of this study where five global companies with offices in China, two of them with headquarters in Sweden.The study was performed qualitatively as a combination of a case study but with elements of a comparative study.A total of 23 employees, managers and non-managers, participated in the study through semi-structured interviews.The results of the study were analyzed using a modified Affinity and Interrelationships Method (AIM).The study shows that cultural elements create a

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