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Doctors, patients, and computers: will information technology dehumanize health-care delivery?

Edward H. Shortliffe-1993-01-01-PubMed
15

TL;DRAbstract

T mhe typical newspaper story on the clinical use of computers starts predictably. The journalist has carefully researched the state of the art, interviewing scientists who are creating computer programs for use in patient care, talking to physicians and other health workers who are the intended users, and seeking to understand both the technical and sociological barriers to the dissemination of clinical computing tools. But the published story must quickly attract the public's attention, and thus it begins with an image that plays to both our fears and fascination with the computer and its societal impact:

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T mhe typical newspaper story on the clinical use of computers starts predictably. The journalist has carefully researched the state of the art, interviewing scientists who are creating computer programs for use in patient care, talking to physicians and other health workers who are the intended users, and seeking to understand both the technical and sociological barriers to the dissemination of clinical computing tools. But the published story must quickly attract the public's attention, and thus it begins with an image that plays to both our fears and fascination with the computer and its societal impact:

Keywords

DehumanizationNewspaperInterviewHealth careHealth care deliveryState (computer science)Public relationsSociology

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