TL;DRAbstract
Engineering firms that make long-lived products are increasingly called upon to sell their products as services. Alexander Ball reports on a project that has been investigating the knowledge and information management issues arising from this trend.
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Engineering firms that make long-lived products are increasingly called upon to sell their products as services. Alexander Ball reports on a project that has been investigating the knowledge and information management issues arising from this trend.
Keywords
BusinessEngineeringComputer scienceEngineering management
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