Relationships between communication satisfaction dimensions and organizational identification

TL;DRAbstract

Organizational identification has been shown to be related to a myriad of favorable outcomes for the organization, including intention to remain with the organization, organizational citizenship behavior, and willingness to act in the best interests of the organization. This has led to the notion that organizational identification is an effective tool in improving organizational outcome and effectiveness. However, there is still a scarcity of research supporting purely organizational communication factors as antecedents of organizational identification. The study was conducted to determine the relationships between communication satisfaction dimensions and organizational identification among the academic staff of a public university. Specifically, the study aimed to determine the relationship between communication satisfaction as a singular construct and organizational identification as well as the relationships between the individual dimensions of communication satisfaction and organ

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