Rationale as a link between information and knowledge

TL;DRAbstract

The process of transforming information into knowledge can be investigated by observing designers progressing a design using information. This paper presents three real examples from the transcripts of an experiment based on the detail design of a military aircraft flight control surface. These examples show how designers develop a capacity to design, or design knowledge, by linking pieces of information to their background knowledge through design rationale. The authors conclude that information systems are more likely to be more effective and efficient in transferring knowledge if they also provide a description of the design rationale.

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