Journal
Industrial Marketing Management
Elsevier BV. Customer Service Quality and Loyalty. 5,326 works and 324,272 citations indexed by CitedEvidence.
Works
5,326
Citations
324,272
H-index
239
ISSN
0019-8501
Open access
No
Impact
6.18
Research Topics
Customer Service Quality and LoyaltyInnovation and Knowledge ManagementBusiness Strategy and InnovationService and Product InnovationDigital Marketing and Social MediaOutsourcing and Supply Chain ManagementConsumer Behavior in Brand Consumption and IdentificationQuality and Supply ManagementHuman auditory perception and evaluationEducational Robotics and Engineering