Designing Multi-Interface Service Experiences
2008 · Journal of Service Research · 387 citations
https://doi.org/10.1177/1094670508314264
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101
Papers
2.2K
Citations
19
h-index
33
i10-index
João Falcão e Cunha is an academic researcher from Universidade do Porto. The author has contributed to research in topics: Service and Product Innovation & Transportation and Mobility Innovations & Customer Service Quality and Loyalty. The author has an h-index of 19, co-authored 86 publications.
ORCID: 0000-0003-2514-3238https://doi.org/10.1177/1094670508314264
https://doi.org/10.1016/j.trip.2020.100120
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