Customer Effort in Value Cocreation Activities
2015 · Journal of Service Research · 415 citations
https://doi.org/10.1177/1094670515572128
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35
Papers
1.7K
Citations
19
h-index
22
i10-index
Tracey S. Danaher is an academic researcher from Children's Cancer Institute Australia. The author has contributed to research in topics: Customer Service Quality and Loyalty & Consumer Retail Behavior Studies & Consumer Behavior in Brand Consumption and Identification. The author has an h-index of 19, co-authored 30 publications.
ORCID: 0000-0002-7248-0889https://doi.org/10.1177/1094670515572128
https://doi.org/10.1177/00222429241258495
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