Loyalty or liability
2017 · Marketing Theory · 44 citations
https://doi.org/10.1177/1470593117705696
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274
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9.7K
Citations
49
h-index
96
i10-index
Michaël Beverland is an academic researcher from University of Sussex. The author has contributed to research in topics: Consumer Behavior in Brand Consumption and Identification & Wine Industry and Tourism & Customer Service Quality and Loyalty. The author has an h-index of 49, co-authored 233 publications.
ORCID: 0000-0002-3142-0441Click to start Chat