Voice bots on the frontline: Voice-based interfaces enhance flow-like consumer experiences & boost service outcomes
2022 · Journal of the Academy of Marketing Science · 73 citations
https://doi.org/10.1007/s11747-022-00868-5
Claim or correct this author profile
Claim this profile or suggest corrections to the name, affiliation, bio, photo, or paper titles. Approved changes appear as verified CitedEvidence overlays.
8
Papers
219
Citations
4
h-index
4
i10-index
Francesc Busquet is an academic researcher from University of St.Gallen. The author has contributed to research in topics: Family Business Performance and Succession & Sentiment Analysis and Opinion Mining & Music and Audio Processing. The author has an h-index of 4, co-authored 7 publications.
ORCID: 0000-0002-2316-7722Click to start Chat