Mind the voice! The effect of service robot voice vividness on service failure tolerance
2024 · Journal of Travel & Tourism Marketing · 13 citations
https://doi.org/10.1080/10548408.2024.2425095
Claim or correct this author profile
Claim this profile or suggest corrections to the name, affiliation, bio, photo, or paper titles. Approved changes appear as verified CitedEvidence overlays.
4
Papers
32
Citations
2
h-index
2
i10-index
Le Gong is an academic researcher from Peking University. The author has contributed to research in topics: Diverse Aspects of Tourism Research & Customer Service Quality and Loyalty & Digital Marketing and Social Media. The author has an h-index of 2, co-authored 4 publications.
Click to start Chat