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Bee‐Lia Chua

Universiti Putra Malaysia(MY)

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106

Papers

4.4K

Citations

37

h-index

78

i10-index

Bee‐Lia Chua is an academic researcher from Universiti Putra Malaysia. The author has contributed to research in topics: Customer Service Quality and Loyalty & Consumer Behavior in Brand Consumption and Identification & Diverse Aspects of Tourism Research. The author has an h-index of 37, co-authored 91 publications.

ORCID: 0000-0001-5268-2988

Research Topics

Customer Service Quality and Loyalty Consumer Behavior in Brand Consumption and Identification Diverse Aspects of Tourism Research Consumer Retail Behavior Studies Digital Marketing and Social Media

Papers by this author

works

Investigating the Structural Relationships Between Food Image, Food Satisfaction, Culinary Quality, and Behavioral Intentions: The Case of Malaysia

2013 · International Journal of Hospitality & Tourism Administration · 131 citations

https://doi.org/10.1080/15256480.2013.782215

G. Christina Bee‐Lia Chua Mohhidin Othman S. A. Karim

Role of airline food quality, price reasonableness, image, satisfaction, and attachment in building re-flying intention

2019 · International Journal of Hospitality Management · 111 citations

https://doi.org/10.1016/j.ijhm.2019.01.013

Heesup Han Kai-Sean Lee Bee‐Lia Chua Sanghyeop Lee

Eliciting customers’ waste reduction and water saving behaviors at a hotel

2019 · International Journal of Hospitality Management · 82 citations

https://doi.org/10.1016/j.ijhm.2019.102386

Heesup Han Bee‐Lia Chua Sunghyup Sean Hyun

International volunteer tourism and youth travelers – an emerging tourism trend

2019 · Journal of Travel & Tourism Marketing · 80 citations

https://doi.org/10.1080/10548408.2019.1590293

Heesup Han Bo Meng Bee‐Lia Chua Hyungseo Bobby Ryu

Central bank digital currency as a payment method for tourists: application of the theory of planned behavior to digital Yuan/Won/Dollar choice

2022 · Journal of Travel & Tourism Marketing · 70 citations

https://doi.org/10.1080/10548408.2022.2061677

Aleksandar Radić Wei Quan Bonhak Koo Bee‐Lia Chua

Digital currency and payment innovation in the hospitality and tourism industry

2022 · International Journal of Hospitality Management · 67 citations

https://doi.org/10.1016/j.ijhm.2022.103314

Jinkyung Jenny Kim Aleksandar Radić Bee‐Lia Chua Bonhak Koo

Research topics

topics

Customer Service Quality and Loyalty

Consumer Behavior in Brand Consumption and Identification

Diverse Aspects of Tourism Research

Consumer Retail Behavior Studies

Digital Marketing and Social Media

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