https://doi.org/10.1287/mnsc.2013.1849
D
Daniel Fernandes
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Daniel Fernandes is an academic researcher from Universidade Católica Portuguesa. The author has contributed to research in topics: Customer Service Quality and Loyalty & Consumer Behavior in Brand Consumption and Identification & Financial Literacy, Pension, Retirement Analysis. The author has an h-index of 20, co-authored 49 publications.
ORCID: 0000-0002-1318-9290Papers by this author
worksFinancial Literacy, Financial Education, and Downstream Financial Behaviors
2014 · Management Science · 2,025 citations
A Cross-Cultural Investigation of Customer Reactions to Service Failure and Recovery
2011 · Journal of International Consumer Marketing · 34 citations
https://doi.org/10.1080/08961530.2011.578058
Financial scarcity and cognitive performance: A meta-analysis
2024 · Journal of Economic Psychology · 20 citations
https://doi.org/10.1016/j.joep.2024.102702
Cycles of inequality in the marketplace: Insights from macro, marketer, and consumer perspectives
2025 · International Journal of Research in Marketing · 0 citations
https://doi.org/10.1016/j.ijresmar.2025.09.004
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