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Open AccessArticle10.1371/currents.dis.79dc64efd8e2af3488a126afa464c5d7

Support Needs for Canadian Health Providers Responding to Disaster: New Insights from a Grounded Theory Approach

Christine Fahim,Tracey O’Sullivan,Dan Lane-2015-01-01-PLoS Currents
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TL;DRAbstract

Three themes were identified in the data and were used to develop the evolving theory. The interview data indicate that the experiences of responders are determined based on an interaction between the individual's 'lens' or personal expectations, as well as the supports that an organization is able to provide. Therefore, organizations should consider the following factors: experience, expectations, and supports, to tailor a successful support initiative that caters to the needs of the volunteer workforce.

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Three themes were identified in the data and were used to develop the evolving theory. The interview data indicate that the experiences of responders are determined based on an interaction between the individual's 'lens' or personal expectations, as well as the supports that an organization is able to provide. Therefore, organizations should consider the following factors: experience, expectations, and supports, to tailor a successful support initiative that caters to the needs of the volunteer workforce.

Keywords

Grounded theoryService providerWorkforceMental healthSoftware deploymentPublic relationsApplied psychologyService (business)

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