The impact of slow career growth on organisational commitment and job satisfaction: a study of a ‘closed’ government agency in Malaysia

TL;DRAbstract

This thesis examines the elements of career growth that influence and shape organisational commitment and job satisfaction in the context of a ‘closed’ government agency in Malaysia. While a number of studies report empirical research in the private sector, as yet there has been little research published on this in the public sector. To address this research deficiency, a mixed methods approach was employed in this study. The results of 40 qualitative interviews identified six dimensions of career growth – professional ability development, job rotation, promotion equity, career goal progress, promotion speed and remuneration growth – that could impact on organisational commitment and job satisfaction. The results of a subsequent survey with 370 respondents demonstrated significant relationships between career growth, organisational commitment and job satisfaction. Results of regression analysis showed significant relationships between promotion equity, professional ability development,

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