Den kommunikativa medarbetaren : För att uppnå en ömsesidig kommunikationsprocess

TL;DRAbstract

This thesis addresses the subject of internal communication between the leadership and the employees. Communication is a common process and according to Tufvesson (2008), the primary focus has been on the role and responsibility of the leadership. This can mean that, from the employee's point of view, it is not clear what the organization expects, and this lack of clarity dimishes the ability of the employees to live up to those expectations (ibid). Tufvesson (2008) believes that today's organizations need common interpretations, which requires a well thought out communication strategy between leadership and employees. Because communication represents an organization's functionality, the report’s authors were interested in studying the employees’ representatives. This study examined leaders’ perspectives, including perceptions and expectations of their employees' communication skills. After this it was possible to identify and compare the results with the employees' perspectives. The s

Chat with Paper

AI Agents for this Paper