Hotelaria hospitalar em Unidades de Terapia Intensiva : análise comparativa

TL;DRAbstract

This research suggests a for interference hospital hospitality practices in intensive care units of two private hospitals in the town of Brasilia/DF.The importance of studying this topic was in direct perception of the researcher that deals directly with the coolness and unpleasant reality of an environment surrounded by pain and uncertainty installed in a hospital UTI.Another relevant factor is skills on the part of the teams who work and ali and adopt practices that minimize the problems caused by frequent stressful and factors in this type of environment.The methodological process based on a bibliographic search by descriptive method, in this case, management processes a UTI.A search on work processes and routines of nurses.As an instrument of data collection was performed a personal remark technique to identify which hotel practices exist in UTI of hospitals.Interviews were applied to identify the main difficulties of UTI and a questionnaire with open and closed issues with the pur

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