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The relationships among computer skills, job performance, and job satisfaction of Montana Extension agents

Carol Ann Gibson Flaherty-2015-05-12-Montana State University ScholarWorks (Montana State University)

TL;DRAbstract

This study shows that some computer skills and environmental variables were associated with Montana State University Extension agents' job performance, as reported in job appraisals, and job satisfaction, as defined by the Work Itself scale of the Job Descriptive Index.Gender, salary, and having a modem conveniently available were significant predictors of job performance in two multiple regression models.For salary, the relationship logically could be argued to be circular, with job performance having led to higher salary as well as salary having predicted job performance.Using spreadsheets, electronic mail, and on-line information sources, as well as an agent's judgment of whether s/he had a good enough computer were significant predictors of job satisfaction in two multiple regression models.It should be pointed out that it was not increasing skill with spreadsheets, email and information searching but less skill that was associated with higher job satisfaction.

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This study shows that some computer skills and environmental variables were associated with Montana State University Extension agents' job performance, as reported in job appraisals, and job satisfaction, as defined by the Work Itself scale of the Job Descriptive Index.Gender, salary, and having a modem conveniently available were significant predictors of job performance in two multiple regression models.For salary, the relationship logically could be argued to be circular, with job performance having led to higher salary as well as salary having predicted job performance.Using spreadsheets, electronic mail, and on-line information sources, as well as an agent's judgment of whether s/he had a good enough computer were significant predictors of job satisfaction in two multiple regression models.It should be pointed out that it was not increasing skill with spreadsheets, email and information searching but less skill that was associated with higher job satisfaction.

Keywords

Job satisfactionJob performanceExtension (predicate logic)Job designJob analysisJob attitudePsychologyComputer science

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