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An exploration of the impact of logistics service providers site managers' social capital on organizational performance
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TL;DRAbstract
Does the social network developed by logistics service providers (LSPs) site managers impact their ability to improve the site's performance? Based on a literature review in the fields of LSPs and social capital theory, and on an exploratory study, this article provides and discusses a set of propositions answering that research question
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Does the social network developed by logistics service providers (LSPs) site managers impact their ability to improve the site's performance? Based on a literature review in the fields of LSPs and social capital theory, and on an exploratory study, this article provides and discusses a set of propositions answering that research question
Keywords
BusinessSocial capitalService providerExploratory researchKnowledge managementService (business)Set (abstract data type)Marketing
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